Now, select your phone name and model in the next window and click ' Confirm' button to go on after checking out the 'disclaim'. Now, find ' Broken Android Data Extraction' and click ' Start' in the corresponding box to continue. You’ll see the window shown in the picture below. Launch Android Data Extraction after downloading and installation. Possible Solutions to Fix Samsung Galaxy with Black Screenĭownload Download Step 1. How to Recover Samsung Data with Blank Screen of Death So, what you can do to retrieve items on a Samsung Galaxy S5/S6/S7 when the screen has gone black? I'd like to divide this post into two parts to solve these two urgent problems.
One of the most urgent tasks when holding the Galaxy phone with black screen is recover your cherished data on it and then fix the phone. Mostly, Samsung Galaxy phones is stuck in screen of death after these cases: What is the cause of black screen of death? Though your Samsung device screen went black, it still works. Once it happens, the screen won't turn on but the phone is on. The Samsung Galaxy phone is not immune to this problem. One of the most common issues that you may face with your Android phone is the blank screen of death.